Recent Project Descriptions

To give you a better idea of what Robert C. Davis and Associates does, here is a list describing some of the projects we’ve handled recently:

• Move a customer service team from a reactive model to a proactive, world-class sales culture.
• Hire and train a team of outbound retention representatives from scratch.
• Train and coach existing outbound and inbound retention teams on a new, more robust sales model.
• Teach coaching skills to supervisors and help them implement their new skills.
• Teach human relations and group facilitation skills to company leadership and managers.